Citizen’s Charter

 A SERVICE GUIDE TO OUR CUSTOMERS

 ISSUANCE OF: 

  1. Sanggunian documents and certifications
  2. Verbatim transcript of records / minutes of sessions / meetings / hearings 

ABOUT THE SERVICE 

                Refers to documents adopted / enacted by the Sanggunian in the form of resolutions / ordinances and other legislative measures duly certified by the City Secretary. 

                Refers to the transcribed proceedings of regular session / meetings / hearings in final form duly certified by the City Secretary.  These services can be availed at the Sangguniang Panlungsod, R.T. Lim Blvd., Zamboanga City. 

CLIENT:  GENERAL PUBLIC

 REQUIREMENTS:

  1. Letter Request
  2. Billing note issued by the Office
  3. Official Receipt as proof of payment.

 TAXES AND FEES

  1. City Ordinance No. 92-003 as amended

 HOW TO AVAIL OF THE SERVICE

 

FOLLOW THESE STEPSIT WILL TAKE YOUPLEASE APPROACH
Secure and fill up the request form2 minutesGuard on Duty
Submit your request to the
Records Division
1 minuteBETTY B. TAMPARONG
Administrative Aide IV, Records Division

EMEFRIDA F. NANQUIL
Bookbinder II, Records Division
Proceed to the Office of the City Treasurer located at the City Hall or at the City Library and pay the necessary fees.30 minutesRevenue Collection Clerk
(City Treasurer’s Office)

ELISA A. ZAPANTA
Utility Worker II, Library Services Division
Present the receipt of payments to the Division Chief concerned where the document is being secured.1 minuteCARMENCITA L. MONTOJO
Local Legislative Staff Officer V,
Research Division

LEAH L. VICENTE
Board Secretary IV, Stenographic Division

LEONILA D. DOMINGO
Records Officer IV, Records Division
Releasing of requested documents.1 minuteCARMENCITA L. MONTOJO
Local Legislative Staff Officer V,
Research Division

LEAH L. VICENTE
Board Secretary IV, Stenographic Division

LEONILA D. DOMINGO
Records Officer IV, Records Division