The City Social Welfare And Development Office shall administer and supervise the social services of the city and execute/enforce all Laws and Ordinances relating to Social Services. Coordinates with and assist private sectors, government agencies and other civic organization, in the implementation of welfare and relief program or activities, day care, population development and services.

Mission

To implement effective  programs and services that will alleviate poverty among the disadvantaged sector by empowering individuals, families and communities in the pursuit of a self-reliant and improved quality of life.

Vision

The City Social Welfare and Development Office (CSWDO) as a capable institution-manned by professional, competent and committed service providers, delivering quality interventions and services that empower the marginal and  disadvantaged sectors thereby enhancing their potentials for  self-management and  enabling them to become self-sufficient and self-reliant members of community  living in freedom, justice, peace and harmony with optimum productivity.


Department Head

Socorro Acuña-Rojas

(062) 991-2284; 991-3734

Pettit Barracks, Zamboanga City

Organizational Chart


Services

BURIAL ASSISTANCE

DESCRIPTION OF THE PROGRAM:

The City social Welfare and Development Office, Special Operations Service Division is tasked with the responsibility of determining who are truly the indigents in the granting of free burial expenses in the maximum and fixed amount of SIX THOUSAND PESOS (Php 6,000.00).  Said amount shall be paid by the City Government directly to the Funeral Homes, if the deceased is a Muslim, the amount allotted for embalming will be utilized to purchase white cloth or shroud.

COVERAGE:

Burial Assistance to indigents in the maximum and fixed amount of SIX THOUSAND PESOS (Php 6,000.00) for embalming, coffin and transportation expenses broken down as follows:

Embalming                              –            Php          2,000.00

Coffin                                      –             Php          3,500.00

Transportation                         –         Php             500.00

                                                             Php         6,000.00

REQUIREMENTS:

  • 2 Xerox copies of Death Certificate duly registered by the City Civil Registrar’s Office.
  • 1 original and Xerox copy of Barangay Certificate of Indigency.
  • Statement of Account/Contract of Service from the Funeral Homes.
  • Burial Assistance Slip to be secured from the City Mayor’s Office.
  • CSWDO Staff tasked to process pertinent documents of applicants to avail the burial assistance.

WHO CAN AVAIL?

  • Indigent Deceased-Beneficiaries.
  • Non-GSIS/SSS Member or Pensioner
  • Indigent Deceased-Beneficiaries who availed the service of St. Peter Funeral Home is excluded from burial assistance to be granted by the City Government of Zamboanga due to the absence of Memorandum of Agreement entered between and among the two parties.

HOW TO AVAIL THE SERVICE

FOLOW THESE STEPSIT WILL TAKE YOUPLEASEAPPROACH
1.        Assess client’s eligibility with the necessary documentary requirements.2 mins.ANALYN T. VERO, Social Welfare AssistantMA. LUCIA R. FRANCISCO, Day Care Worker I
2.        If found eligible, encode Acknowledgement Receipt1 min.MA. LUCIA R. FRANCISCO, Day Care Worker IJESSICA P. WEE, Social Welfare AssistantMARIA CRISTINA A. SANSON, Population Worker I
3.        Reviews and approves documents for burial assistance.1 min.ZENAIDA L. CASTRO, Social Welfare Officer III
4.        Requests for inspection and approval of burial assistance documents5 mins.MA. LUCIA R. FRANCISCO, Day Care Worker IJESSICA P. WEE, Social Welfare AssistantMARIA CRISTINA A. SANSON, Population Worker I
5.        Releases approved Acknowledgement Receipt and Burial Slip to the to the indigent beneficiary and instruct clients to proceed to Funeral Homes.1 min.ANALYN T. VERO, Social Welfare AssistantMA. LUCIA R. FRANCISCO, Day Care Worker IJESSICA P. WEE, Social Welfare AssistantMARIA CRISTINA A. SANSON, Population Worker  I

PERSONS WITH DISABILITIES AFFAIR UNIT

PERSONS WITH DISABILITIES AFFAIR UNIT

Person with Disabilities include those who have long-term physical, mental, intellectual or sensory impairments which interaction with various barriers may hinder their full and effective participation in society on an equal basis with others. (UN Convention on the Rights of Person with Disabilities).

The PDAU is the implementing arm of the programs for Persons with Disability.  The unit main function is to monitor and advocate the rights and privileges for this sector in Zamboanga City.

The program is anchored under R.A. 9442 known as the Magna Carta for Persons with Disability as amended by R.A. 10754 known as An Act Expanding the Benefits and Privileges of Persons with Disability and Executive Order No. BC 02-2013 to summon violator/s relative to PWDs policies.

This program shall avail by Persons with Disability of Zamboanga City.

PERSONS WITH DISABILITY (PWD) ID

How to avail:

FOLLOW THESE STEPSIT WILL TAKE YOUPLEASE APPROACH
1.        Secure PWD Form at PDAU or District Field Office.5 mins.ROSE ANN C. SUAREZSocial Welfare Officer I
2.        Comply the following requirements:·             .75 size recent picture four(4) pieces·             Certificate of Disability from Medical Doctor·             Certificate of Residency form the Barangay  HENRY SALACSocial Welfare Aide
3.        Submits the requirements for assessment at PDAU/District Field Office30 mins.ROEL FRANCIS P. SAAVEDRASocial Welfare Aide
4.        Records of Information and encode of ID Card.10 mins.
5.        Transmits for signature of concern authority.3-4 days
6.        Releases of PWD ID Card and Brief Orientation on the Right and Privileges for Persons with Disability.15 mins.  7PDAU – OCSWD (Ground Floor)

PROVISION OF ASSISTIVE DEVICE

How to avail:

FOLLOW THESE STEPSIT WILL TAKE YOUPLEASE APPROACH
1.        Initial interview to indigent PWD/Immediate family.30 mins.ROSE ANN C. SUAREZSocial Welfare Officer I
2.        Comply the following requirements:·             One(1) whole body picture.·             Medical Certificate indicates the disability and recommendation for the assistive device from the Medical Doctor·             Certificate of Indigency from the Barangay.  HENRY SALACSocial Welfare Aide
3.        Submits requirements for Assessment and Preparation of Social Case Report1 hr.ROEL FRANCIS P. SAAVEDRASocial Welfare Aide
4.        Releases of Assistive Device15 mins.

ASSISTING COMPLAINT ON THE VIOLATION OF RIGHTS AND PRIVILEGES FOR PERSONS WITH DISABILITY

How to avail:

FOLLOW THESE STEPSIT WILL TAKE YOUPLEASE APPROACH
1.        Initial assessment with complaint file by the Person with Disability/Representative with the following evidence (Official Receipt from Government and Private Entities)45 mins.ROSE ANN C. SUAREZ,  Social Welfare Officer IHENRY SALAC, Social Welfare AideROEL FRANCIS P. SAAVEDRA, Social Welfare Aide
2.        Summons violator/s for hearing of the complainant.1 dayULDARICO S. FABIAN, Social Welfare Officer IV
3.        Conducts Hearing proper2 hrs.
4.        Elevates  complaint to court and Other agencies when necessary

SPECIAL PROGRAM FOR EMPLOYMENT OF STUDENTS (SPES)

This is a program mandated under RA 7323 and amended by RA 7547 to help poor but deserving students pursue their education by providing employment opportunities during summer and or Christmas Vacation with an objective to develop the intellectual capacities of children of poor families and harness their potentials.  This project is a joint venture between the Employer and the Department of Labor and Employment (DOLE) of which the scheme of salary payment is 60% from the Local Government and 40% from DOLE.

COVERAGE      

         The SPES Program is open to all qualified High School, College or Vocational Students or Out of School Youth (OSY) who meet the following:

  1. Age bracket: 15-30 years old
  2. Enrolled during the present school year/term
  3. Out of School Youth who intends to continue his education
  4. Parents’ combined net income is based on poverty threshold level of NEDA.
  5. Obtained a passing grade during the school year/term referred above or in case of Out of School Youth, the last year/term attended.
  6. His/her parents have been displaced or about to be displaced due to business closure or work stoppage provided he/she meets the requirement of Number 1,2 and 4 above.

REQUIREMENTS

  1. Duly filled Registration Form 01 (2 copies) with 2×2 pictures attached.
  2. Any of the following to attest his/her age:
  • Birth/Baptismal Certificate
  • For 138 where age is specified
  • Joint Affidavit of two disinterested parties pertaining to the age of student.
  1. Any of the following to attest the students’ rating:
  • Form 138 (High School Report Card)
  • Certification by School Registrar that the student has a passing school grade during the previous semester/school year.
  • Certified true copy of the student’s class card where his/her passing could be determined
  1. Latest Income Tax Return of the Parents/or a certification from the employer/union president that the parent of the applicant is to be displaced or have been displaced.

HOW TO AVAIL OF THE SERVICE.

FOLLOW THESE STEPSIT WILL TAKE YOUPLEASE APPROACH
1.       Student applicant register and secure SPES Form2 mins.LOURDES S. FRANCISCOPopulation Program Officer II/PESO Coordinator
2.       Present SPES requirements for assessment5 mins.JESSICA P. WEESocial Welfare Assistant
3.       Prepares documents for qualified students/beneficiaries and process1 dayMA. LUCIA R. FRANCISCODay Care Worker I
4.       Prepares payroll for payment to student beneficiaries2 days SOS, 2nd Floor OCSWD


CONTACT INFORMATION


Main Offices: (062) 992-0807

Admin Division:(062) 991-2896

SOS Division:(062) 991-2897

Population Division:(062) 991-0719

cswdozc@gmail.com