The Service Request for the creation of a new system. New applications or software programs needed by the offices of the City Government of Zamboanga to support their official functions.
Required documents : Letter Request
| c. Step-by-step procedure | d. Employee Responsible | e. Time needed |
| 1. Submit Letter Request | Rosario Maylon | 2 minutes |
| 2. Discuss with Software Development Team, Approves and Schedules Request | Friyanti Ismael
Roland Alfaro Maco Filoteo (Software Development Team)
Alan Aizon (Division Head)
Marcelo Baybay (Division Assistant) |
5 minutes |
| 3. Requirements Analysis | Friyanti Ismael
Roland Alfaro Maco Filoteo (Software Development Team) |
1 week |
| 4. Systems Development (Analysis, Design, Development, Testing) | Friyanti Ismael
Roland Alfaro Maco Filoteo (Software Development Team) |
6 months |
| 5. User Acceptance | ||