HomeNewsCity to set up ‘Quick Response Desk’ on permits issue

City to set up ‘Quick Response Desk’ on permits issue

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City Hall will set up a “Quick Response Desk” to tackle permits processing and licensing issues starting July 30, as the local government seeks to expedite the issuance of business permits.

Mayor Beng Climaco revealed this Monday during the regular press briefing in City Hall as she directed City Administrator Apple Go and City Planning and Development Coordinator to oversee the operation of the quick response desk that will be set up at the Business Permits and Licensing Office located at the first floor of City hall.

The quick response desk will operate for a period of 15 days and will look into issues pertaining to business licenses and permits confronted by applicants. Concerned agencies involved in the issuance of permits such as the Bureau of Fire Protection and several others will station focal persons to attend to concerns of clients during the 15-day operation of the Quick Response Desk.

“We have to expedite this (issuance of permits) because it is already the middle of the year,” the mayor said.

Last June the mayor directed all concerned city departments and agencies to expedite action on all pending business permit applications, provided however, these applications have no pending cases or legal impediments to include violations on environmental laws, setback or zoning problems and the like.

Per records from the Business Permits and Licensing Office, more or less 7,000 business permits have been issued from as of yesterday while about 11,000 permits were issued for the whole year of 2017. (Sheila Covarrubias