The Computer Services Division (CSD) is under the Office of the City Mayor. The division is task to promote, develop and manage Computer Systems in the different departments of the City Government of Zamboanga. The division also manages the agency centralized network and servers as well as all the computer units of the agency.
Furthermore, the division is task to monitor, coordinate and support the different departments on their Information and Communication Technology programs.
To be a world-class, technologically advanced organization that constantly focuses on innovation and continuous learning.
To provide quality Information Technology services to the different offices, to realize their full potentials, and to provide secure, reliable and efficient Information Technology infrastructure.
Supports all information and communication technology resources and projects of the LGU. Designs, develops and maintains all information system for the LGU. Manages the centralized server, network and IT systems of the LGU. Supports the implementation of all security and disaster recovery of all IT assets of the LGU. Supports the ICT capability building programs…
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Handles the organizational desktop support that includes all IT equipment’s and office productivity and applications deployed in the different departments. Handles all connectivity from the Data Center (Server and Network Infrastructure to the Endpoints (computers and mobile devices). Including the City-wide Fiber Optic Cabling, Structure Copper Cabling, City-wide wireless, and all city-wide CCTVs. Development of…
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Handles the maintenance of existing systems developed in-house, out-sourced and acquired package systems. Development of Standard Policies, Procedures and Business Process Operations Manuals. Development of Enterprise and Organizational-wide Architecture and System and Data Models. Help with project management of new IT projects. (USAID SURGE, DICT, ZICT Related)
Handles the development of new GIS, web, online, mobile, and other new systems. Development of Standard Policies, Procedures and Business Process Operations Manuals. Development of Enterprise and Organizational-wide Architecture and System and Data Models. Help with project management of new IT projects. (USAID SURGE, DICT, ZICT Related).
Handles the Server and Network Infrastructure (Data Center). Including server systems like virtualization, database services, Internet services, email services and application services. Handles the security, audit, penetration, test and disaster recovery of the IT infrastructure (Servers, Network, Systems). Handles the Unified Messaging/ Collaboration and Digital Telephony (PaBX) System. Development of Standard Polices, Procedures and Operations…
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The Service Request for the creation of a new system. New applications or software programs needed by the offices of the City Government of Zamboanga to support their official functions. Required documents : Letter Request c. Step-by-step procedure d. Employee Responsible e. Time needed 1. Submit Letter Request Rosario Maylon 2 minutes 2. Discuss with Software…
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The Service Request for all maintenance needed for all systems developed and implemented by the Division. The service includes software bugs, enhancement, and creation of additional reports and features. Required documents : Maintenance Form c. Step-by-step procedure d. Employee Responsible e. Time needed 1. Submit Maintenance Form Rosario Maylon 2 minutes 2. Discuss with Software Maintenance…
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The Service Request for Desktop Support includes all IT support needed by end users such as their repair of their computers, printers, switches, routers. The service also includes assistance on standard applications and programs such as MS Windows, MS Office, Anti-virus. The service also includes repair and assistance on connectivity issues for wired and wireless…
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The Service Request for Server Resources includes creation of a new user, change of user record, change of password, new Internet user, creation of new database, request for a copy of the database or backup copy. The service includes all change configuration for all Data Center or Infrastructure such as Servers, Network Switches, Firewalls, Routers,…
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The Online Payment System for Real Property Taxes in the City Government was formally launched Tuesday in support of the objectives of the United States Assistance for International Development (USAID) for growth focusing in addressing binding constraints to achieve sustained, more inclusive economic growth. Mayor Beng Climaco and Jeffrey Lehrer, Director of USAID’s Office of…
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Zamboanga City, September 16, 2015 — U.S. Embassy Manila’s United States Agency for International Development (USAID) and the City Government of Zamboanga signed a new partnership that will allow residents to pay government taxes and fees anytime, anywhere using electronic channels. USAID’s E-PESO Activity will introduce new electronic payment (e-Payment) systems, using innovative technology, to support Zamboanga…
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