This division is mandated to oversee seven Field Offices that covers 98 barangays for its effective operation managed by Social Workers. In this division lodged four operational centers such as:
- Social Development Center (SDC) caters services for street children ages 5 to 17 years old;
- Women Crisis Center (WCC), provides services to women protected under RA 9262 or Women and Children whose rights were violated;
- Children in Conflict with the Law (CICL), this center caters services to individuals below 18 years old who committed crimes and covered under RA 9344 or the Juvenile Justice Law;
- Office of the Senior Citizens Affairs (OSCA), intervenes and facilitates accessible services to Senior Citizens in the City by implementing the Expanded Senior Citizens’ Act.;
- Persons with Disability Unit (PDAU), created by virtue of an Ordinance as mandated by law with personnel belonging to said category.