Handles the Server and Network Infrastructure (Data Center). Including server systems like virtualization, database services, Internet services, email services and application services. Handles the security, audit, penetration, test and disaster recovery of the IT infrastructure (Servers, Network, Systems). Handles the Unified Messaging/ Collaboration and Digital Telephony (PaBX) System. Development of Standard Polices, Procedures and Operations…
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Technical Support and Connectivity Section
Handles the organizational desktop support that includes all IT equipment’s and office productivity and applications deployed in the different departments. Handles all connectivity from the Data Center (Server and Network Infrastructure to the Endpoints (computers and mobile devices). Including the City-wide Fiber Optic Cabling, Structure Copper Cabling, City-wide wireless, and all city-wide CCTVs. Development of…
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Systems Development Section
Handles the development of new GIS, web, online, mobile, and other new systems. Development of Standard Policies, Procedures and Business Process Operations Manuals. Development of Enterprise and Organizational-wide Architecture and System and Data Models. Help with project management of new IT projects. (USAID SURGE, DICT, ZICT Related).